Ben Heap, now The Star casino's interim chairman in Sydney, is devising a tactic for maintaining the company's license. This effort follows the Bell review released recently, highlighting The Star's deficiencies in combating money laundering and adhering to responsible gaming norms. casino Nonetheless, a forthcoming decision from the New South Wales commission awaits The Star. Heap commented on preserving the license: 'We're crafting and rolling out a comprehensive remediation blueprint, our Renewal Plan, formulated to steer enhancements in governance, culture, and regulatory controls.'
Star Chairman envisions a multi-year strategy to preserve casino license
Last update: May, 2024

'Our intent is to not only tackle outlined issues but also scrutinize underlying causes. This Renewal Plan, spanning several years, aims to implement deep-rooted changes across our operations.'
'Our intent is to not only tackle outlined issues but also scrutinize underlying causes. This Renewal Plan, spanning several years, aims to implement deep-rooted changes across our operations.'
Critics of the casino industry argue the lapses at The Star and The Crown showcase inherent systemic flaws in these entities. Heap's commentary on fundamental reforms supports the critics' perspective.
Heap expressed the necessity for transparency, stronger governance, and heightened accountability. He emphasized fostering an environment where team members freely voice their concerns, maintain open dialogues with regulators, and ensure leadership vigilantly addresses raised issues.
Star Entertainment seeks approval to prolong its gaming operations