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Betsquare Canada Resolves Your Casino Dilemmas

Payment Not Accepted - CA Casino

For an online casino patron, facing a declined payment can be a nightmare. Sometimes it might even shake your confidence in the casino's legitimacy. Fortunately, these payment hurdles are usually minor and easy to fix, though you'll often need to reach out to customer support for assistance.

What’s gone wrong?

You tried depositing funds using one of the allowed payment methods at the casino, and it was turned down, or maybe your withdrawal request didn't go through.

What to do next

Check out the advice we've laid out below to diagnose the cause and figure out a solution to your payment predicament.

Frequently Asked Questions About Declined Payments

Can you try a different method?

One straightforward approach to counter a failed payment is picking an alternative method. Most online casinos support various payment options, so you might just need to switch from using your bank card to PayPal to ensure your transaction is successful.

Have you confirmed that your internet connection is working properly?

On occasion, payment attempts fail simply because the internet connection is weak. Try toggling your Wi-Fi off and on, and ensure you aren’t using any software like VPNs that might interfere with the transaction.

Did you input all of your payment details accurately?

The most frequent cause for a payment denial is incorrect entry of your payment details. This holds for both deposits and withdrawals. If you're using a card, make sure you put in the right card number, your name, and the CVV code from the back.

Is your payment provider restricting online casino transactions?

In some rare instances, your bank may block certain payments. This often occurs if you forget to verify a deposit via an SMS or app push code. A good approach to tackle this is directly contacting your bank, and the casino might also propose this as your first step.

Have you verified your account?

Your transactions might be denied if your casino account hasn't been verified yet. It’s recommended to verify it early on to prevent such payment obstacles.

Did you check the payment T&Cs?

While online casino terms and conditions for payments are usually standard, some specifics can vary across casinos. Make sure to thoroughly read the T&Cs before making any deposits or withdrawal requests. If payment issues arise, something in the T&Cs might hold the key to a solution.

Final step

If you haven't managed to fix the issue yourself, reach out to the casino’s support crew via live chat, email, or phone for assistance.

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