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Tackling Your Casino Problems with Betsquare

Other Issues - CA Casino

Regardless of the casino's quality, your thoroughness in going through the T&Cs, or the helpfulness of the FAQ section, sometimes a problem catches you off guard. It might involve issues with your transactions, game bugs, or any casino features not operating as anticipated. There's a handful of measures you might consider to solve these hiccups before contacting support.

What’s gone wrong?

Facing a less common problem with the online casino? We might not have addressed it yet.

What to do next

Dive into our suggestions below to uncover what could be causing your problem and discover possible solutions.

FAQs: Dealing with Other Complications

Have you verified your account?

Haven’t verified your account on the online casino yet? This could lead to hurdles such as failure to redeem bonuses or take out funds. Verification is typically straightforward, with most online casinos housing an easy-to-use document uploader for your convenience. Should you encounter obstacles with this process, their support team is at your disposal to guide you through what documents are necessary and how to finalize your verification.

Considered the stability of your internet connection?

When the casino’s site doesn’t behave as you've anticipated, the fix might be as rudimentary as addressing your internet connectivity. You might have to restart your modem or get in touch with your internet provider to identify if there’s a wider issue.

Tried accessing through another device or browser?

In some instances, your chosen online casino might not sync well with a particular gadget or browser, resulting in a less than optimal experience. Test by signing in through a different browser, switching from computer to smartphone or vice-versa, or even updating your operating system.

Checked with your payment processor?

Should payment issues arise, whether depositing into or withdrawing from a casino, it might spring from a hiccup on the provider's end rather than the casino. It's a good step to inquire with them about any ongoing issues, or if they happen to reject transactions related to online gambling.

Could any outside factors be playing a role?

Before reaching out to support, consider other external possibilities causing the issue. If it's minor, it might just be a temporary glitch, resolving on its own. If it's considerably affecting gameplay, money deposits or cashouts, or your chances of winning, approach the support team straight away.

Final step

If your own attempts don't lead to a fix, getting in touch with the casino's customer service is essential, be it through chat, email, or phone.

Was this helpful?

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