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Game Software: Allegations of Unfairness - CA Casino

When you're gaming at a licensed internet casino, rest assured that fairness is on lock. These games aren't just any games; they're powered by Random Number Generator (RNG) technology. Thus, every game turn is purely random, and there's no secret sauce for success. Before any dice are rolled, these games undergo rigorous testing and auditing by agencies like eCogra to ensure they’re both fair and clear-cut. Though tech can sometimes fail us, which might leave you doubting the RNG and wondering where your cash went.

What’s gone wrong?

Perhaps, you're doubtful that the gambling apparatus is serving results as random and fair as expected.

What to do next

Run through our handy guide below to uncover what might be amiss and how to tackle it.

Frequently Asked Questions on Game Software Fairness

Are you well-versed with Random Number Generators?

It wouldn't hurt to dig a little deeper into how Random Number Generator technology functions. Even if the games are deemed fair, it's vital to remember that a win isn’t always guaranteed or on the table each play session. Plus, there’s always the house edge to factor into your calculations.

Have you scoped out what the RTP and game volatility are?

RTP, or Return to Player percentage, speaks to what players should theoretically see back over a stretch. While it won’t define winning moments in individual sessions, it’s a barometer for probable returns over time. Playing with a lower RTP? Maybe note-like this game isn't painting a winner picture. And then there’s the game’s volatility, which hints at the wait-time for wins. High volatility slots? Sure, they bring bigger wins, but patience is key.

Is the casino licensed?

Treading with unlicensed online casinos can spell trouble. Such casinos might present unvetted games without fairness assurances. Avoid these at all cost, as the experience could be unjust, risking both your data safety and financial transactions. Check for proper licensing, usually residing at the site’s footer, and always let a quick Google inquiry guide your choice before you pour cash in.

Final step

No luck tackling the issue solo? Time to ring the casino's customer service squad via live chat, email, or old-fashioned phone call.

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