Betsquare: Resolving Your Casino Concerns

CA Casino - Deposit Limits Not Functioning

Respected online casinos prioritize the importance of responsible gaming. Among their primary tools is the deposit limit feature to aid players in maintaining control. Generally, you can configure daily, weekly, or monthly limits via your profile settings, or by contacting customer service. Normally, this setup works smoothly, keeping your spending within safe boundaries. Occasionally, though, these limits might not hold, presenting a dilemma for both yourself and the casino.

What’s gone wrong?

You're trying to establish a limit due to responsible gambling measures, or perhaps you’re facing difficulties with a pre-configured limit.

What to do next

Take a look at our advice below to pinpoint the issue’s origin and discover potential solutions.

Common Queries about Deposit Limits

Are you clear on how to implement deposit limits?

The process to apply deposit limits can vary slightly between online casinos. Many allow you to set the limits directly via your profile page, while others require communication with customer service. Should your limits seem malfunctioning, it's possible that you’ve overlooked a step or detail within the terms and conditions; it’s worthwhile to double-check.

Did the casino deduct more from your deposit than intended?

In the context of responsible gaming, it's crucial if a casino withdraws more than your predefined limit. Even though setting a limit might appear instant, there could be delays in its activation. Should this happen, reach out to customer support without hesitation—they can assist in rectifying the mistake by refunding the difference to your original payment method.

Did your updated deposit limit fail to take effect?

Since players have the prerogative to modify their deposit limits, if you attempt to increase a daily limit from £100 to £200, the change might not be applied instantly. Check the terms and conditions carefully, as processing times for such adjustments can differ, potentially taking up to a week, based on the casino.

Final step

If you find no resolution on your own, contact the casino’s support team via their hotline, email, or live chat.

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