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Handling Payment Delays - CA Casino

Online casinos might have you dealing with two main hurdles: delayed deposits or withdrawals. On one hand, deposits taking their sweet time can get frustrating as it keeps you from diving into the games or snagging those bonuses. On the other hand, withdrawals dragging on beyond expected timelines can leave you hanging from accessing your winnings. Understanding and resolving these issues is crucial.

What’s gone wrong?

You've put in a deposit or requested a withdrawal, and it's still nowhere to be seen following the casino's stated timelines.

What to do next

Below, you'll find tips to help identify and tackle the root causes of these payment delays.

Common Queries About Payment Lags

Have you checked the casino’s T&Cs?

While you might think online casinos process your deposits and withdrawals as quickly as others you've used, that’s not always guaranteed. Be vigilant about checking the T&Cs to understand specific processing timeframes, since some platforms might take extra days to handle withdrawals, followed by the time required by the actual payment method.

Does the payment method you selected have specific processing times?

Switching between payment options can be confusing if you're not familiar with their timelines. For instance, e-wallets usually get the job done in no time (around 24 hours), whereas bank cards or transfers might have you waiting anywhere up to ten days. Make sure you've waited the full period before raising concerns.

Have you verified your account?

Your winnings require that your casino account gets verified first. While some casinos want you to verify at sign-up or before your first deposit, others wait until you’re cashing out. Delays can occur if you haven’t done this early on. Verification is straightforward—just provide your ID and proof of address to the casino.

Have you gotten any emails about this from the casino?

If there’s been a hitch with your transaction, the casino will likely reach out to you through your account portal or directly via email. They’re your first step in fixing the issue.

Final step

If you hit a dead-end troubleshooting, contact the casino's support via live chat, email, or phone.

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