Generally speaking, online casino software is quite reliable. Each game is rigorously vetted prior to release, optimized for devices ranging from laptops to smartphones and tablets. Nonetheless, and as with any software, there may be instances where a glitch surfaces. Such glitches are frustrating because they can impact potential winnings, like, say, not crediting them to your account correctly.
These technical hitches can appear in various formats. A typical example might be a game hanging or crashing, possibly booting you out during play. Sometimes the game may fail to activate bonus rounds properly or grant free spins as expected, or the reels might continue to spin indefinitely without landing.
What’s gone wrong?
Due to technical issues, casino software (such as a slot or live dealer game) might malfunction or act unexpectedly.
What to do next
Check out our insights below to discover what might be causing these hiccups and how to fix them.